Last updated: September 8, 2025
This Privacy Policy describes how Savolier (“Savolier,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you use our websites, products, and services (the “Services”). By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.
1) Information we collect
a) You provide to us
Contact details (name, email address, phone number, postal address).
Account data (username, password, preferences).
Communications (support requests, survey responses, chat messages).
Payment details processed by our payment processor (e.g., transaction IDs; we do not store full card numbers).
Business/professional info (company, role).
User-generated content (uploads, comments, forms).
b) Collected automatically
Device/usage data (IP address, browser/OS, referring URLs, pages viewed, links clicked, date/time, session duration).
Cookies, pixels, and similar tech for functionality, analytics, and advertising (see Cookies).
c) From third parties
Single sign-on/identity providers if you connect them.
Analytics, attribution, and advertising partners (campaign performance).
Public sources and partners where permitted by law.
2) How we use information
Provide, operate, secure, and improve the Services.
Create/manage accounts and authenticate users.
Process payments and send transactional notices.
Respond to inquiries and provide support.
Personalize content and features.
Perform analytics, research, and product development.
Send marketing communications (you can opt out any time).
Detect, investigate, and prevent fraud, abuse, or security incidents.
Comply with legal obligations and enforce our terms.
EEA/UK legal bases: contract performance, legitimate interests, consent (where required), and legal obligations.
3) How we share information
We share personal information with:
Service providers (hosting, analytics, email/SMS, customer support, payments, security) under confidentiality and use limits.
Advertising/marketing partners with consent or where permitted to measure/improve campaigns.
Business transfers (mergers, acquisitions, financing, or sale of assets).
Legal/safety purposes (to comply with law or protect rights/safety).
We do not “sell” personal information as defined by applicable law. Where “sharing” for cross-context behavioral advertising applies (CPRA), see Your Rights.
4) Text Messaging (SMS/MMS).
If you opt in to receive text messages from Savolier, we may send you messages related to your account, appointments, and (if you consent) promotional content. Message and data rates may apply. Message frequency may vary (or as stated at the point of opt-in). You can opt out at any time by replying STOP; reply HELP for help. Consent to receive texts is not a condition of purchase. We record your consent (e.g., timestamp, IP, and consent text) and process messages through third-party providers and mobile carriers (delivery not guaranteed). To change your preferences or for support, contact [email protected] or 1-408-539-0240.
5) Cookies & tracking
We use:
Strictly necessary cookies (core site features).
Performance/analytics cookies (usage metrics).
Functional cookies (preferences).
Advertising cookies (ad delivery, measurement, retargeting).
Manage cookies in your browser and, where available, via our cookie banner preferences tool. Disabling some cookies may impact functionality.
6) Data retention
We retain personal information only as long as needed for the purposes above, to comply with law, resolve disputes, and enforce agreements.
7) Security
We use administrative, technical, and physical safeguards (e.g., encryption in transit, access controls). No method of transmission or storage is 100% secure.
8) Your rights & choices
Marketing: Unsubscribe via the link in our emails or reply STOP to SMS. Transactional messages may still be sent.
Access/Update/Delete: Manage certain info in your account settings or contact [email protected].
EEA/UK/Swiss (GDPR): Subject to exceptions, you may request access, correction, deletion, restriction, objection, and portability; you may withdraw consent at any time. You can lodge a complaint with your supervisory authority.
California (CCPA/CPRA): You may request to know, delete, and correct personal information; opt out of “sharing” for cross-context behavioral advertising; and limit use/disclosure of sensitive personal information (if collected). We will not discriminate against you for exercising rights. Submit requests via [email protected] (or your account settings if available). If you use an authorized agent, we may require proof of authorization and verification.
Do Not Track: We currently do not respond to DNT signals.
8) Children’s privacy
The Services are not directed to children under 18 (or the local minimum age). We do not knowingly collect data from children. If a child has provided information, contact us to request deletion.
9) International transfers
If you access the Services from outside the U.S., your information may be processed in countries with different data-protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
10) Third-party sites and services
The Services may link to third-party websites or include third-party integrations. Those parties’ practices are governed by their own privacy policies.
11) Changes to this Policy
We may update this Policy from time to time. The “Last updated” date reflects the latest changes. For material changes, we will provide additional notice where required.
12) Contact us
Savolier
Email: [email protected]
Phone: 1 (408) 539-0240